Terms of Service

Effective Date: 2025-07-14

Last Updated: 2025-07-14

1. Acceptance of Terms

By accessing or using the FFmpegAPI service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

FFmpegAPI provides cloud-based media processing capabilities through a REST API, allowing users to perform video, audio, and image conversions, manipulations, and analysis using FFmpeg technology.

3. User Accounts and Registration

3.1 Account Creation

  • You must provide accurate, complete, and current information during registration
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized access to your account

3.2 API Keys

  • API keys are confidential and must not be shared or exposed publicly
  • You are responsible for all activities that occur under your API keys
  • We reserve the right to revoke API keys at any time

4. Acceptable Use Policy

4.1 Permitted Uses

  • Process media files for legitimate business or personal purposes
  • Integrate the Service into your applications and services
  • Use the Service in compliance with all applicable laws and regulations

4.2 Prohibited Uses

You may not use the Service to:

  • Process content that violates copyright, trademark, or other intellectual property rights
  • Process illegal, harmful, threatening, abusive, or defamatory content
  • Process content containing child exploitation material
  • Process content that violates privacy rights without consent
  • Engage in activities that could harm, disable, or impair the Service
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Use the Service for cryptocurrency mining or similar resource-intensive activities
  • Reverse engineer, decompile, or attempt to extract source code
  • Resell or redistribute the Service without explicit written permission

4.3 Content Responsibility

  • You are solely responsible for the content you process through the Service
  • You represent and warrant that you have all necessary rights to process submitted content
  • You must comply with all applicable laws regarding content processing and distribution

5. Intellectual Property Rights

5.1 Your Content

  • You retain all rights to content you submit to the Service
  • You grant us a limited license to process your content as necessary to provide the Service
  • We do not claim ownership of your processed content

5.2 Our Service

  • The Service, including all software, technology, and documentation, is our proprietary property
  • FFmpeg is open-source software licensed under the LGPL and GPL licenses
  • Third-party components may be subject to their respective licenses

6. Privacy and Data Protection

6.1 Data Processing

  • We process personal data in accordance with our Privacy Policy
  • Media files are processed temporarily and deleted after processing completion
  • We implement appropriate security measures to protect your data

6.2 International Compliance

  • We comply with GDPR, CCPA, and other applicable privacy regulations
  • Data processing locations may vary for performance optimization
  • Users in certain jurisdictions may have additional rights regarding their data

7. Service Availability and Performance

7.1 Service Levels

  • We strive to maintain high availability but do not guarantee uninterrupted service
  • Planned maintenance will be announced in advance when possible
  • We are not liable for service interruptions or performance issues

7.2 Usage Limits

  • Service usage is subject to plan limits (e.g., GB-seconds per month)
  • Exceeding plan limits may result in service suspension
  • Rate limits apply to API requests to ensure fair usage

8. Payment Terms

8.1 Subscription Plans

  • Payment is due in advance for subscription periods
  • Pricing is subject to change with 30 days' notice
  • All fees are non-refundable except as specified in our Refund Policy

8.2 Billing

  • Billing cycles are monthly or annual as selected
  • Failed payments may result in service suspension
  • You are responsible for all taxes and fees

9. Termination

9.1 By You

  • You may terminate your account at any time
  • Termination does not relieve you of payment obligations for services already provided

9.2 By Us

  • We may terminate your account for violation of these Terms
  • We may suspend service for non-payment or suspicious activity
  • We will provide reasonable notice except in cases of severe violations

10. Disclaimers and Limitations of Liability

10.1 Disclaimers

  • THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
  • WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
  • WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED

10.2 Limitation of Liability

  • IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM
  • SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, SO THESE LIMITATIONS MAY NOT APPLY TO YOU

11. Compliance and Legal Requirements

11.1 Export Control

  • The Service may be subject to export control laws and regulations
  • You agree to comply with all applicable export control requirements

11.2 Content Regulations

  • You must comply with content regulations in your jurisdiction
  • You are responsible for obtaining necessary licenses for copyrighted content
  • You must respect privacy rights and obtain consent for processing personal data in media

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your processing of content through the Service
  • Your violation of any third-party rights

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of United States, without regard to conflict of law principles.

13.2 Dispute Resolution

  • Disputes will be resolved through binding arbitration
  • Arbitration will be conducted under the rules of JAMS
  • Each party will bear their own costs unless otherwise determined by the arbitrator

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or service notifications. Continued use of the Service constitutes acceptance of modified Terms.

15. Contact Information

For questions about these Terms, please contact us at:

16. Miscellaneous

16.1 Entire Agreement

These Terms constitute the entire agreement between you and us regarding the Service.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16.3 Waiver

No waiver of any provision of these Terms will be deemed a continuing waiver or waiver of any other provision.

16.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms without restriction.

These Terms of Service are designed to protect both users and service providers while ensuring compliance with applicable laws and regulations. For specific legal advice, please consult with a qualified attorney.